The changing landscape of viable technologies, scope of change, and complexity of solutions create the need for intelligent solutions with quality execution. The able execution of such solutions is the core of success, and pulling it together for clients is a task that only the best can accomplish.
The challenge of receiving the right advise and guidance, assessing technologies, allocating the right resources, building a solution that fits, then integrating and maintaining an enterprise solution has become an huge task; one that many companies cannot afford in today’s environment, where organizations need to focus on their core competencies.
Organizations need a flexible service provider that can meet the needs of clients through a broad set of offerings.
Translating a concept into reality is more difficult now than it has been in the past. Product cycles are shorter, market dynamics more intense, and competition for funds more severe. These factors underline the importance of making any new initiative that is launched work right the first time around.
Assessing technologies from a myriad of options and selecting solutions which will best meet business objectives and ensure long term value requires a combination of business managers, technology experts, solution architects, and users to collaborate.
A technology strategy like a business one has to be lasting, as continuous changes can result in wasted investments and time. A business however, needs to be flexible and reinvent itself as market dynamics change. The challenge therefore is for an organization to have a technology strategy that is flexible and adaptable to changes but not require frequent investments as technologies become obsolete.
Without a partner who has a complete understanding of technology and business trends, has the expertise in develop lasting solutions, and has the ability to transform business objectives into technology solutions, an organization risks making expensive mistakes.
PINAKI helps companies define techno-business strategies and roadmaps, and architect solutions that meet the unique requirements of an enterprise. Its team comprising business consultants and solution architects provide the value of transforming a business objective into a technology strategy.
For organizations to stay ahead in today’s fast changing business scenario, time is the single biggest factor -time to market, time to respond to customers, time to launch new products etc. In this scenario the management teams are faced with growing number of challenges and business risks due to:
The Offshore Development Center Model can help organizations improve business performance and focus on strategic business objectives by leveraging resources and expertise from anywhere in the world, round the clock and at competitive costs. Under the Offshore Development Center approach, a globally distributed team delivers the solution. The onsite team interacts daily with the client to define requirements, review prototypes, provide acceptance testing, project management, and determine scope changes. The offshore team ensures quality execution at a low cost, as well as access to technology competency centers. Onsite and offshore teams collaborate on common systems linked by the service provider’s global network. This 24×7 iterative process is well suited to new technologies and e-Business needs.
Outsourcing an organization’s IT requirements to service providers has the following advantages:
The service provider can follow an Offshore Development Center Model, which has the following advantages:
PINAKI has a comprehensive range of maintenance & support services to keep IT systems performing at an optimum level throughout the business cycle. PINAKI’s flexible service options help protect IT investment, integrate new technologies into existing environment, and give business personnel access to round the clock support they need to stay productive.
An overview of our service offerings include:
Application Maintenance Services
PINAKI maintains application software, custom-made or off-the-shelf, with well-defined service levels for enhancements, corrections or bug fixes.
We offer service level based agreements (SLA) for application maintenance. SLAs can be based on one or more of the following:
Approach & Methodology
PINAKI has perfected the Offshore Software Maintenance (OSM) methodology over the years, with experience gained from numerous projects. OSM involves 3 phases: Feasibility Study, System Appreciation phase, and the Onsite & Offshore Maintenance phase.
The feasibility study comprises:
The system appreciation phase covers
This is typically the on-going maintenance phase wherein PINAKI takes over the complete responsibility for application maintenance and support
The onsite & offshore maintenance phase addresses:
Onsite Maintenance & Support:
The PINAKI team works onsite to provide a complete range of Maintenance & Support services
Offshore Maintenance & Support: PINAKI can offer its clients a unique offshore development model. PINAKI’s team in India provides:
Onsite & Offshore Maintenance & Support:
PINAKI’s hybrid model combines the advantages of offshore development with the onsite client’s direct control over the project. In this model, one or two senior resources will be located onsite and rest of the team will be based offshore. Some of the benefits of this model are: